Laura V. Alvarado, MSN, RN, NEA-BC
Director of Lifelong Learning
Phone: 210-567-0170 E-mail:
Laura has over 34 years of experience in clinical, executive, and consultative roles. She retired from Active Duty with the United States Air Force in 2008 while serving as Vice Commander (COO) and Chief Nursing Officer at Wilford Hall Medical Center, the Air Force’s only level 1 trauma center. She was the first female, non-physician to serve as Dean and Commander of the United States School of Aerospace Medicine. Since her departure from military service, she has been a business developer, project manager and clinical lead for a large firm focused on the Military Health System and Chief Nursing Officer, Director of Credentials and project manager for a small woman-owned medical staffing company. Laura brings a strong track record of inter-professional collaboration and life-long learning to the department and is committed to using that experience to build high performance health care teams now and for the future.
Joyce K. Borgfeld, MSN, RN, NE-BC
Clinical Assistant Professor/Nurse Planner
Phone: 210-567-0234 E-mail:
Joyce has over 27 years in clinical, executive, informatics and nursing education roles. She retired from Active Duty with the United States Air Force in 2006 while serving as the Director of Medical Management for the San Antonio Multi-Service Market, integrating utilization management, case management and disease management activities for two military tertiary level 1 trauma centers and one military ambulatory care center serving 212,000 beneficiaries. She served as a senior nurse executive for clinical operations and patient care services for 10 medical/subspecialty clinics and the Air Force’s only bone marrow transplant unit. She had the rare opportunity to work as a healthcare analyst at Wilford Hall Medical Center, the Air Force’s only level 1 trauma center, where she directed and coordinated strategic information retrieval and utilization to assist local, regional and military health system (MHS) leaders in evaluating costs for level 1 trauma service to the San Antonio area. As an informatics nurse, she led a team of 130 computer system specialists in supporting the mission of the Office of Assistant Secretary of Defense for Health Affairs for functional/technical activities associated with sustaining MHS technologies located at over 315 medical treatment facilities worldwide. Since her departure from military service, she has served the UTHSCSA School of Nursing in a faculty position and in the Department of Lifelong Learning. As a faculty member, she pioneered high-fidelity simulation in the first-semester nursing curriculum. As a member of the DLL team she launched San Antonio’s only RN Refresher program, assisting over 50 registered nurses return to practice since the course started in Fall 2010. Joyce brings a strong track record of inter-professional collaboration, healthcare administration, and life-long learning to the department.
Conference Coordinator II
Phone: 210-567-1323 E-mail:
Sherece has over 10 years service for the State, specifically for the Nursing School.
In her role as Conference Coordinator II for the Nursing CE Office, she manages
the office, coordinates program development, conference logistics, and provides
overall customer support. She updates the CE website and creates online registrations
and surveys to meet the needs of each conference. She supports the department with
a positive outlook. In 2008 she received a Presidential Employee Excellence in Service
Administrative Assistant II
Phone: 210-567-5054 E-mail:
Cynthia comes from a banking background and has experience in customer service,
database and data entry and great computer skills. She runs the front office and
is the main point of contact for the day-to-day operations of the office. She has
a delightful personality and adds experience and depth to our office.
Kimberly S. Cox, RN, MS, NE-BC
RN Refresher Course Instructor/Coordinator
Phone: 210-567-1356 E-mail:
Kimberly has over 30 years’ experience in clinical and executive roles. She retired from Active Duty with the United States Air Force in 2012 as the Chief Nurse Executive of the 59th Medical Wing consisting of Wilford Hall Ambulatory Surgery Center, the largest ambulatory surgical center in the Department of Defense and the Air Force where she was responsible for the supervision of nursing standards and practice of approximately 1,400 personnel contributing to the missions of health care, graduate medical education and clinical investigations. Prior to this designation, she served as the 59th Medical Wing chief nurse executive of the Air Force’s only level 1 trauma center comprised of 5 intensive care units, 5 inpatient units (including the Air Force’s only bone marrow transplant unit), 40 outpatient clinics, the Emergency Department, Operating Room, and 2 ambulatory clinics. As a Chief Nursing Officer and commander directing clinical operations and patient care services at multiple ambulatory centers and hospitals both in the U.S and overseas, she directed professional development, competency assessment, and staff development for military, government civilian and staffing agency nurses. She served as an Executive Nursing Fellow for the Chief of the Air Force Nurse Corps, managing professional development initiatives for over 19K Air Force nurses worldwide. Since her departure from military service, she has served the UTHSCSA School of Nursing in the Department of Lifelong Learning as the Coordinator/Instructor for the RN Refresher Program assisting registered nurses return to practice. Kim brings a strong track record in executive leadership, nursing professional development and life-long learning to the department.