Information Technology &
Curriculum Resources (IT/CRC)

Blackboard Orientation & Helpful Resources

SON IT/CRC Services for Students & Faculty

The focal point of Learning Resources and Media Services for the School of Nursing is in the Curriculum Resources Center (CRC) located in Room SL264; Phone 567-5855. The other areas covered in this guide are Computer Student lab (SL248) and Student Testing Lab (SL222), Computer Services & Network & Web services. The following is a brief description of Media Services and the available Information Technology Services; the personnel who can help you and ways you can access the services:

Information and Computer Resources

• The computer lab is for nursing student use. These 25 computers have CD-R/W drives. Additional computers may be found in the CRC, Student Computer Testing room and UTHSCSA Briscoe library.
• There are computer assisted instruction programs loaded onto the computers and other Microsoft office software (Word, Access, Power Point, Excel, etc.) for nursing student’s use.
• The Internet browser here is Microsoft Internet Explorer and it defaults to our UTHSCSA Web Page. Students may then select the search engine of their choice to do searches or log into the Briscoe library and use the services there.
• Students may check their e-mail from any of the machines.
• The room is equipped with computers and both a Black & White and Color printer. There is a charge set by the Briscoe library for printing.
• Students may save their work to disk or CD from any computer in the room or e-mail items to their own e-mail accounts from these computers. Students must supply their own Floppy disk or CD for saving work not printed or e-mailed. These items are available for purchase in the bookstore and at many stores locally. Students are reminded not to save their work to the C: drive (hard drive) and leave the room because this is available to any other student. The computers are maintained daily and unauthorized documents or software will be deleted.
• The computers run virus scan programs to help ensure our systems remain virus and worm free. Students who experience difficulty in using the printers, CD or Floppy disks in the room should contact the CRC staff for assistance immediately.
• The computer lab is under 24-hour camera surveillance for the safety of our students and the expensive equipment.
• Students must adhere to all UTHSCSA, Federal and State policies and procedures related to computer and Internet use while using any CRC computers. Student violations of any related policies and procedures will be processed according to the appropriate University, State or Federal procedures. (Refer to student handbook).
• Where to go for lab computer assistance - Lab students on duty and in SL228.  After hours help from 5-8 pm is available in CRC through evening staff
• School of Nursing Help Desk is available by email and phone to ask questions and place needed work orders. Phone 567-0680 E-mail is sonhelpdesk@uthscsa.edu

Personnel & Services:

CRC staff SL264 210-567-5855
Fall & Spring Hours: Mon -Thurs: 8:00 am - 8:00 pm , Friday: 8:00 am - 5:00 pm
Summer Hours: Monday - Friday: 8:00 am - 5:00 pm

• Responsible for equipment check out services – both audio visual and clinical – for students, answer questions on Briscoe Library check out and check in procedures
• Prepares Property Removal forms for medical and select media equipment being used OFF CAMPUS and renew check out items.
• Provide information on audio-visual materials and services in the CRC available to students.

Evening - CRC staff member - 567-5857 – Mon. – Thurs. 4:30 pm - 8:00 pm

• Audio visual equipment assistance
• After hour computer assistance in CRC and Student computer lab
• Catalog media videos, audio tapes, skills equipment into the Briscoe Library System
• Performs checkout services for students 

Media Specialist - Media Services, Building Services 567-5856, 7:30 am - 4:30 pm

• Equipment set-ups in classrooms for student presentations etc.
• Videotape production, editing, other video services for student presentations and at faculty request

Computer Specialist – Room SL228, 567-5858 – Mon. – Fri. 8:00 – 5:00 pm

• Responsible for computer assistance and troubleshooting in nursing Students’ computer lab, testing lab & CRC.
• Responsible for SON faculty, staff and student computer related problems, issues and projects.
• Answer Computer requirements questions and questions on systems requirements; Personal Computer trouble shooting advice – software, hardware.
• In charge of preparing property removal forms and checking out laptops being used on and off campus by faculty staff and students.

WEB Specialist - Room SL244, 567-5927 – Mon. – Fri. 8:00 am – 5:00 pm (after hours on call)

• Consultation and assistance to faculty and students on Blackboard courses
• Troubleshooting Blackboard courses current and in development for students and faculty
• SON Web site maintenance coordination with responsible departments, sections, services, and student groups
• Consultation to faculty and staff on use of graphics, video, and audio in web pages for web sites or web courses

MEDIA PRODUCTION

• Please contact CRC for consultation concerning presentations, videotape production and transparency production so we can determine the best and most efficient way to assist you in having them done either here at UTHSCSA or outside.
• Poster production CRC Staff will provide instructions on how to use equipment in the CRC for poster production.

• Check out from CRC administrative clerk for courses. Requests for equipment and supplies must be received at least 72 hours in advance of requested pickup day by the faculty of the course. This includes items such as stethoscopes, public health bags, glucometers, assessment equipment, Denver II kits and manuals, sphygmomanometers, oto-opthalmoscopes, tuning forks, reflex hammers, etc.
• Some equipment may need to be requested from the Director of Nursing Skills Labs. This includes any equipment that also requires a set up such as IV equipment for student practice. The nursing faculty for the course requests the equipment.
• The Associate Dean for Information Technology and Curriculum Resources must approve any exceptions to the above information before the equipment or supplies are issued.

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